Incidents and maintenance reported on status page for Leantech https://status.leantech.me/ https://d1lppblt9t2x15.cloudfront.net/logos/3ce1be4fb0358b43bfef1c5f3214bacf.svg https://status.leantech.me/ en https://status.leantech.me/maintenance/1076019 Wed, 14 Oct 2026 22:30:44 -0000 https://status.leantech.me/incident/1076019#d675ecafd74050d32c1d60f16a95fbbc171022c1653bb60ed42456890875455c Maintenance Maintenance completed https://status.leantech.me/maintenance/1076011 Tue, 13 Oct 2026 22:30:16 -0000 https://status.leantech.me/incident/1076011#c6732896962b34b8e26c0571c4deb522666a30231371fe90dfe61c3dbfed67c4 Maintenance Maintenance completed https://status.leantech.me/incident/1083938 Wed, 07 Oct 2026 11:26:00 -0000 https://status.leantech.me/incident/1083938#91e784f27bcb1f1a188d2b2bcc8191853b236a4825f592955767efd32730946b Incident Status: Resolved Update: We have applied an additional fix, and KSA Open Banking data endpoints are operating normally again. What we are doing: We will continue to monitor the service closely. If you see similar errors again, please reach out to us, and we will look into it right away. We apologize for the disruption and thank you for your patience. The Lean Team https://status.leantech.me/incident/1083938 Wed, 07 Oct 2026 11:01:00 -0000 https://status.leantech.me/incident/1083938#f7c45b497154d9c13e12a54072784bea87706816f332f4a237f89ba532a9660c Incident Status: Investigating Update: After a brief period of stability, the issue affecting KSA Open Banking data endpoints has reoccurred. Requests to these endpoints are failing again with HTTP 500 errors. What we are doing: Our engineers are continuing the investigation and are working to resolve it. What you may see: Failed requests to KSA Open Banking data endpoints. No action is needed on your side. We will share another update as soon as there is progress. The Lean Team https://status.leantech.me/incident/1083938 Wed, 07 Oct 2026 10:50:00 -0000 https://status.leantech.me/incident/1083938#81521930c94a1bea5d3bd6e5ca388e4114b76139d18db9d1da4ba9607b98d7b7 Incident Status: Resolved Update: The issue affecting KSA Open Banking data endpoints has been resolved, and requests are now being processed normally. What we are doing: We will continue to monitor the service closely. What you may see: No further impact is expected. If you see similar errors again, please reach out to us and we will look into it right away. We apologize for the disruption and thank you for your patience. The Lean Team https://status.leantech.me/incident/1083938 Wed, 07 Oct 2026 10:22:00 -0000 https://status.leantech.me/incident/1083938#3fe15702b0165b0a8c8fff804640e5255634c580338a2b6b7e1b25b17db10584 Incident Status: Investigating Update: We have confirmed that the impact is wider than first reported. All Open Banking data endpoints in KSA are currently unavailable. Requests to these endpoints are failing with HTTP 500 errors. What we are doing: Our engineers are continuing to investigate and are working on a fix. What you may see: Failed requests to KSA Open Banking data endpoints. No action is needed on your side. Retrying will not succeed until the issue is resolved. The Lean Team https://status.leantech.me/incident/1083938 Wed, 07 Oct 2026 10:11:00 -0000 https://status.leantech.me/incident/1083938#44788f62cfaf1e222806f7d5cc283e9fdf7ec3872bb372fc655ffaba710e668e Incident Status: Investigating Impact: requests to /data/v2/accounts in KSA are currently failing with HTTP 500 errors. The endpoint is fully unavailable. What we are doing: Our engineers are investigating and working on a fix. What you may see: Failed requests to /data/v2/accounts. No action is needed on your side. Retrying will not succeed until the issue is resolved. The Lean Team https://status.leantech.me/maintenance/1076019 Mon, 28 Sep 2026 07:42:57 -0000 https://status.leantech.me/incident/1076019#497f3968929840ddd32bd57437fe00697de698418a13ed9229d66b859a1e5eed Maintenance Dear Valued Clients, We would like to inform you that we are planning a maintenance activity as per the details below: Environment: UAE Production Environment Start Time: 15th October 2026, 01:30 AM End Time: 15th October 2026, 02:30 AM Duration: 1 hour Impact: Partial service degradation may occur for up to 15 minutes during this period, including brief latency or retries. No full outage is expected. Lean Team https://status.leantech.me/maintenance/1076011 Mon, 28 Sep 2026 07:29:19 -0000 https://status.leantech.me/incident/1076011#d2e4e5a556827306e48072f784a21201b617c4d20625239bf1f1443f8427132b Maintenance Dear Valued Clients, We want to inform you that we are planning a maintenance activity as per the details below: Environment: Production Environment Start Time: Oct 14, 2026, at 00:30 KSA Time End Time: Oct 14, 2026, at 01:30 KSA Time Duration: 1 hour. Impact: Expect a brief service degradation during this timeframe. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/incident/1066447 Thu, 17 Sep 2026 08:06:00 -0000 https://status.leantech.me/incident/1066447#91b25f07cb5111a077c392947b1f853d840477d449bcf6e65e1e54feaaffe047 Incident MFA authentication issue resolved — Developer Portal access restored We are pleased to confirm that the issue affecting access to the Lean Developer Portal has been resolved. Users should now be able to access the portal successfully, with MFA codes being accepted as expected. Our team has completed the necessary fixes and verified that full access has been restored. We apologise for any inconvenience caused during this incident and appreciate your patience and understanding. Best regards, Lean Technologies https://status.leantech.me/incident/1066447 Thu, 17 Sep 2026 07:40:00 -0000 https://status.leantech.me/incident/1066447#a41e9b70bb8a5bd1556cc06f493fffcaa60316b6af015766e6c3f118fc6b9c18 Incident We have identified the root cause of the issue affecting access to the Lean Developer Portal. Our team is implementing the fix and expects to deploy and test it within one hour of this update. We will provide a further update once testing is complete and confirm when full access has been restored. We apologize for the inconvenience and appreciate your continued patience. Best regards, Lean Technologies https://status.leantech.me/incident/1066447 Thu, 17 Sep 2026 06:06:00 -0000 https://status.leantech.me/incident/1066447#53cf32c307861845b543e33e4d8688e4522b6a0c58c742ebef5bdbfcd5d9e4b4 Incident We are investigating an issue currently affecting access to the Lean Developer Portal. Users may be unable to access the portal with valid MFA codes being rejected. Our team is actively investigating the incident and working to restore full access to the portal as quickly as possible. We will provide further updates as more information becomes available and will confirm once access to the Developer Portal has been fully restored. We apologize for any inconvenience caused and appreciate your patience and understanding. Best regards, Lean Technologies https://status.leantech.me/incident/1057577 Wed, 09 Sep 2026 08:01:00 -0000 https://status.leantech.me/incident/1057577#1993f5edb61184972ca16d6cfebdabb30a1a8903f3c1f551cb7706f97af779a3 Incident Dear Valued Customers, We are investigating an issue affecting connections to the UAE Sandbox environment, which may cause intermittent errors, degraded performance, or temporary service unavailability. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Best regards, Lean Team https://status.leantech.me/maintenance/1053470 Sun, 06 Sep 2026 08:30:14 -0000 https://status.leantech.me/incident/1053470#0c1a9fb87af9e5ed316a60ae3378ad7982806d76bf8fcbb57814afdf127df90a Maintenance Dear Valued Clients, We want to inform you that we are planning a maintenance activity as per the details below: Environment: Sandbox Environment Start Time: Sep 06 2026, at 14:00 UAE Time End Time: Sep 06, 2026, at 16:00 UAE Time Duration: 2 hours. Impact: Expect a brief service degradation during this timeframe. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/1045021 Tue, 01 Sep 2026 12:56:56 -0000 https://status.leantech.me/incident/1045021#7ff8ed89060c5aeb8a3d1742dda7aa23c2c708f104efacde8ddd99ea934df098 Maintenance Dear Valued Clients, We want to inform you that we are planning a maintenance activity as per the details below: Environment: Sandbox Environment Start Time: Sep 03, 2026, at 13:00 KSA Time End Time: Sep 03, 2026, at 15:00 KSA Time Duration: 2 hours. Impact: Expect a brief service degradation in this timeframe. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/1044898 Tue, 01 Sep 2026 11:37:21 -0000 https://status.leantech.me/incident/1044898#722394ffec63941b5db63a9f3cc8eb0d1232a2e3ef422a27a3a8de763d726928 Maintenance Dear Valued Clients, We want to inform you that we are planning a maintenance activity as per the details below: Environment: UAE and KSA Production Environments Start Time: 10th September 2026, at 08:00 PM UTC End Time: 10th September 2026, at 11:00 PM UTC Duration: 3 hours Impact: No downtime/service degradation is expected during this period Lean Team https://status.leantech.me/maintenance/1020794 Wed, 19 Aug 2026 06:49:27 -0000 https://status.leantech.me/incident/1020794#d617013ba76e379939c744e7ee80f250918c18a85f733cafa04640dfb7be211a Maintenance Dear Valued Clients, We want to inform you that we are planning a maintenance activity as per the details below: Environment: Sandbox Environment Start Time: Aug 23, 2026, at 13:00 KSA Time End Time: Aug 23, 2026, at 15:00 KSA Time Duration: 2 hours. Impact: Expect a brief service degradation in this timeframe. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/1009544 Wed, 12 Aug 2026 12:15:35 -0000 https://status.leantech.me/incident/1009544#932bc7ce844fd11a15caa9dbcf92787d511b4d7083fc929dda02f723beaf132d Maintenance Dear Valued Clients, We want to inform you that we are planning a maintenance activity as per the details below: Environment: UAE and KSA Production Environments Start Time: 2nd September 2026, at 08:00 PM UTC End Time: 2nd September 2026, at 11:00 PM UTC Duration: 3 hours Impact: No downtime/service degradation is expected during this period Lean Team https://status.leantech.me/incident/939343 Tue, 30 Jun 2026 13:58:00 -0000 https://status.leantech.me/incident/939343#66430c0198b521490e92a108b0a22be83e4cfac89b0b5e3acfc443b6f0d566d8 Incident The issue now appears to be resolved, and services have recovered following stabilization on the bank’s side. We’re continuing to monitor the situation closely to ensure it remains stable. As a note, ENBD has a scheduled maintenance window tonight from 10:00 PM to 11:59 PM (UAE time). While this may result in some temporary service instability, we do not expect it to cause any disruption to Reconciliation or Payouts. Thank you for your patience and understanding while we worked through this incident. https://status.leantech.me/incident/939343 Tue, 30 Jun 2026 12:10:00 -0000 https://status.leantech.me/incident/939343#77e886b4b5e7fdc0e2748c4fbe33c906e3dfb9021a69a18225e0bc6704211905 Incident Our investigation indicates that the issue is not related to password resets initiated through Lean. Based on our findings so far, it is likely related to temporary instability on the ENBD's side, potentially in connection with the upcoming scheduled maintenance. We’re currently validating a resolution that we expect will restore affected accounts without requiring any action. There is still no need to reset credentials or reconnect accounts at this time. We’ll continue to share updates as more information becomes available. https://status.leantech.me/incident/939343 Tue, 30 Jun 2026 11:08:00 -0000 https://status.leantech.me/incident/939343#c1fd12f0af1ebba217ae22ed926036f7d8659917c492710077978c560fca7ce0 Incident We are currently investigating an issue affecting automatic Reconciliation and Payouts for some UAE clients using ENBD. Some accounts may have received premature credentials, expired notifications, or account locked notifications from the bank. There is no need to reset credentials or reconnect accounts at this time. Our team is actively investigating the root cause and will provide further updates as more information becomes available. https://status.leantech.me/maintenance/904681 Mon, 25 May 2026 11:19:05 -0000 https://status.leantech.me/incident/904681#b7720bf865697d3d78db7f61a3c885d5f668a7562aa74ed4a19599846a50c088 Maintenance Hi Valued Customers, We want to inform you that we are planning a maintenance activity as per the details below: Environment: UAE Production Environment Start Time: 29th June 2026, at 10:00 PM GST Time End Time: 30th June 2026, at 03:00 AM GST Time Duration: 5 hours Impact: Services are expected to be unavailable during the maintenance window. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/900613 Wed, 20 May 2026 09:29:50 -0000 https://status.leantech.me/incident/900613#aff86b619a0dae92a267c16743e5376c906c0fe498fc36e395fe8f7805a5057b Maintenance Hello Valued Customers, We would like to inform you of a planned maintenance window as per the details below: Environment: KSA Production Environment Date: Thursday, June 12, 2026 Start Time: 12:00 AM (KSA Time) End Time: 03:00 AM (KSA Time) Duration: 3 hours Services & Impact: All services may be unavailable or experience degradation during this window. We apologize for any inconvenience this may cause and appreciate your understanding. Lean Team https://status.leantech.me/maintenance/885140 Fri, 01 May 2026 10:57:29 -0000 https://status.leantech.me/incident/885140#d5c097499e2bbe27f8f195b9d576b5591e442fa1be58010961ec31b544860ce5 Maintenance Hello Valued Customers, We would like to inform you of a planned maintenance window as per the details below: Environment: KSA Production Environment Date: Friday, May 15, 2026 Start Time: 12:00 AM (KSA Time) End Time: 01:00 AM (KSA Time) Duration: 1 hour Services & Impact: All services may be unavailable or experience degradation during this window. We apologize for any inconvenience this may cause and appreciate your understanding. Lean Team https://status.leantech.me/incident/883072 Wed, 29 Apr 2026 09:08:00 -0000 https://status.leantech.me/incident/883072#7ef58c5e92756b091f8283c2778632288ec92d5a61a58143c7b4048dbe2e97bd Incident The fix for the intermittent 500 errors in the Application Portal when switching to the Production tab has now been fully rolled out. We are continuing to monitor the system closely, and the issue appears to be resolved at this time. If you experience any further issues, please contact our support team as soon as possible with relevant details so we can investigate promptly. — Lean Team https://status.leantech.me/incident/862255 Wed, 01 Apr 2026 07:26:00 -0000 https://status.leantech.me/incident/862255#ee460bde86cd033b0adc4c24858b5a68d4c3d80b61bba18eb8508c168d2c92cc Incident The region is currently experiencing a temporary service disruption due to an infrastructure issue affecting the broader hosting environment. As a result, some of our services may experience intermittent timeouts or errors. On our side, this is primarily impacting clients using mTLS authentication, while clients using OAuth are not affected. For improved reliability, we recommend migrating to OAuth if you are still using mTLS. We are actively monitoring the situation and working to ensure a smooth return to normal operations as stability is restored. We appreciate your patience and will continue to share updates as more information becomes available. — Lean Team https://status.leantech.me/incident/837701 Mon, 02 Mar 2026 09:25:00 -0000 https://status.leantech.me/incident/837701#a5c3ed18919dc7f8711b62f93cb0bacc38958623b33c93c1a6bf8c47c01d1c1f Incident The region is currently experiencing temporary service disruption due to downtime from AWS in the region. Lean itself is not hosted on AWS but many banks are currently experiencing an outage. As a result, certain banks/services may be intermittently unavailable. We are closely monitoring developments and will resume normal operations as soon as services are restored. We appreciate your patience and understanding during this time. Further updates will be shared as information becomes available. https://status.leantech.me/maintenance/824752 Fri, 13 Feb 2026 10:56:18 -0000 https://status.leantech.me/incident/824752#f2a48740995ca6f50eb7bb2f5e9312ae7630da6d5b8303e5236fcf84ca991e55 Maintenance Hi Valued Customers, We want to inform you that we are planning a maintenance activity as per the details below: Environment: UAE Production Environment  Start Time: 1st March 2026, at 10:00 PM GST Time End Time: 2nd March 2026, at 00:00 AM GST Time Duration: 120 minutes.  Impact: Short periods of service degradation may occur during the maintenance window. No full downtime is expected. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/819229 Thu, 05 Feb 2026 13:29:20 -0000 https://status.leantech.me/incident/819229#c395e3b1a089443928f9ec3ebd70e5b27bd11705a79cef1525849279edbc7ff5 Maintenance Hello Valued Customers, We would like to inform you of a planned maintenance window as per the details below: Environment: KSA Production Environment Date: Saturday, Feb 21, 2026 Start Time: 12:00 AM (KSA Time) End Time: 06:00 AM (KSA Time) Duration: 6 hours Services & Impact: All services may be unavailable or experience degradation during this window. We apologize for any inconvenience this may cause and appreciate your understanding. Lean Team https://status.leantech.me/incident/816737 Mon, 02 Feb 2026 09:03:00 -0000 https://status.leantech.me/incident/816737#93eba924eb670cbece1a4bc5fbfb7eaf0ccbed67305ade76fe51e22443d6cf50 Incident Dear Valued Customers, We are currently investigating an issue affecting reconciliation and payouts. This may result in degraded performance or temporary unavailability for some production clients. Our engineering team is actively working to identify and resolve the problem. We will provide updates as more information becomes available. Thank you for your patience and understanding. — Lean Team https://status.leantech.me/maintenance/805754 Fri, 16 Jan 2026 14:12:27 -0000 https://status.leantech.me/incident/805754#8f20c8e748c624656ffb31b365e3720a0a177d8cc057680f0faad782542f6f46 Maintenance Hello Valued Customers, We would like to inform you of a planned maintenance window as per the details below: Environment: KSA Production Environment Start Time: Feb 5, 2026, at 12:00 AM End Time: Feb 5, 2026, at 06:00 AM Duration: 6 hours Services & Impact: All services may be unavailable or experience degradation during this window. We apologize for any inconvenience this may cause. Lean Team https://status.leantech.me/incident/792962 Tue, 23 Dec 2025 09:35:00 -0000 https://status.leantech.me/incident/792962#05166b76cfb252397bb363c49bad94078f259dfc3c2f15376fc1a95b8c52db86 Incident Dear Valued Customers, We are currently investigating an issue affecting secure (mTLS) connections to our API. This may result in degraded performance or temporary unavailability for some production clients. Our engineering team is actively working to identify and resolve the problem. We will provide updates as more information becomes available. Thank you for your patience and understanding. — Lean Team https://status.leantech.me/maintenance/789038 Thu, 18 Dec 2025 13:32:58 -0000 https://status.leantech.me/incident/789038#bf863e730387e4a2bee5dbfd2f841e17294221a959f6ba335eddb08ede8c32ff Maintenance Hi Valued Customers, We want to inform you that we are planning a maintenance activity as per the details below: Environment: KSA Production Environment Start Time: Dec 20, 2025, at 00:00 AM End Time: Dec 20, 2025, at 04:00 AM Duration: 4 hours. Services affected: All services. Impact: Services might not be available or may have service degradation during this window. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/782174 Mon, 08 Dec 2025 09:57:42 -0000 https://status.leantech.me/incident/782174#2c7edff6e427388103782c0846d529f5713b7ebb0735a2eb57bfff79a66b1772 Maintenance Hi Valued Customers, We want to inform you that we are planning a maintenance activity as per the details below: Environment: UAE Production Environment Start Time: Dec 23, 2025, at 00:00 GST End Time: Dec 23, 2025, at 01:00 GST Duration: 60 minutes Services Affected: All services Impact: Services may be briefly unavailable or experience temporary degradation during this window. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/769058 Tue, 18 Nov 2025 13:33:37 -0000 https://status.leantech.me/incident/769058#b1951fe6ae5b17320b0d0ae122d6a9e1a03d7ab29a35c6bd046c0c1999b5ba7e Maintenance We would like to inform you that we are planning maintenance activity as per the details below: Details: UAE Production Environment Start Time: December 4, 2025, at 01:00 AM GST Time End Time: December 4, 2025, at 04:30 AM GST Time Impact: A brief interruption or slight reduction in service performance may occur during the maintenance window, resulting in low to medium service degradation. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/768891 Tue, 18 Nov 2025 12:21:28 -0000 https://status.leantech.me/incident/768891#6e273438b8ef796443f5c4cab8437423af6c2e10329a3adee5fc11b8088c4218 Maintenance Hi Valued Customers, We want to inform you that we are planning a maintenance activity as per the details below: Environment: KSA Production Environment Start Time: Dec 10, 2025, at 00:00 AM End Time: Dec 10, 2025, at 03:00 AM Duration: 3 hours. Services affected: All services. Impact: Services might not be available or may have service degradation during this window. Apologies for any inconvenience caused. Lean Team https://status.leantech.me/maintenance/765476 Sat, 15 Nov 2025 05:30:23 -0000 https://status.leantech.me/incident/765476#375a9f429380e753cc92c5e77da4a159bda852bd1b9879ad5a964149d0d03cdd Maintenance We would like to inform you that we are planning maintenance activity as per the details below: Details: UAE Production Environment Start Time: November 18, 2025, at 00:00 AM GST Time End Time: November 18, 2025, at 01:00 AM GST Time Impact: No downtime is expected; however, a brief period of possible service unavailability or minor degradation may occur during the maintenance window. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/762043 Tue, 11 Nov 2025 07:41:15 -0000 https://status.leantech.me/incident/762043#035e9a9ee6dd17829b01bccbd732b5e19a6595f2ef68396997dfad55a981f7f3 Maintenance Dear Valued customer We would like to inform you that we are planning a maintenance activity as per the details below: Environment: KSA Production Environment Start Time: Nov 11, 2025, at 21:30 UTC End Time: Nov 12, 2025, at 1:30 UTC Duration: 4 hours. Services affected: All services. Impact: Services might not be available or may have service degradation during this window. Please note that the IP addresses for api.sa.leantech.me, api2.sa.leantech.me, and outgoing webhooks will change as part of this maintenance. Apologies for any inconvenience caused. https://status.leantech.me/incident/747132 Mon, 20 Oct 2025 09:40:00 -0000 https://status.leantech.me/incident/747132#88411057c32a02d0f2265e3417a98c4553983b26a03ef48b5fb7080b5b5ed4b9 Incident Our service provider has informed us that they are currently experiencing degraded performance across some services. As a result, Lean’s APIs in both the sandbox and production environments are also affected. We will keep you updated on the progress. https://status.leantech.me/maintenance/745335 Fri, 17 Oct 2025 10:22:46 -0000 https://status.leantech.me/incident/745335#de88cc531329d54216b8fb510282c53e02ff03d15d83b6d750a3bfbed79a50ca Maintenance We would like to inform you that we are planning a maintenance activity as per the details below: Details: KSA Sandbox Environmenat Start Time: October 20, 2025, at 16:00 PM UTC Time End Time: October 20, 2025, at 18:00 PM UTC Time Impact: Short periods of service degradation in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/725078 Tue, 16 Sep 2025 07:39:07 -0000 https://status.leantech.me/incident/725078#6e843ffc202df665ca8ea3f253218331681eed562b5f4b7bdf83fede4c91b4d3 Maintenance We would like to inform you that we are planning maintenance activity as per the details below: Details: UAE Sandbox Environment Start Time: September 17, 2025, at 08:00 PM GST Time End Time: September 17, 2025, at 08:30 PM GST Time Impact: No downtime is expected, though a short period of minor service degradation may occur. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/723137 Fri, 12 Sep 2025 11:52:21 -0000 https://status.leantech.me/incident/723137#6e41a621caec0fef587dc266cf7ba7376056b8a50aa472c51fd218a98cbe32ca Maintenance We would like to inform you that we are planning a maintenance activity as per the details below: Environment: UAE Production Environment Start Time: September 23, 2025, at 1:30 AM GST Time End Time: September 23, 2025, at 2:00 AM GST Time Duration: 30 minutes. Impact: No downtime is expected, though a short period of minor service degradation may occur. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/716465 Mon, 01 Sep 2025 12:04:43 -0000 https://status.leantech.me/incident/716465#7199ea537edb511f86838eb157f936497a758ebdb569cb86cc7753764eff2bff Maintenance We would like to inform you that we are planning a maintenance activity as per the details below: Details: KSA Sandbox Environment Start Time: September 09, 2025, at 19:00 PM UTC Time End Time: September 09, 2025, at 22:00 PM UTC Time Impact: Short periods of service degradation in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/incident/706205 Thu, 14 Aug 2025 20:00:00 -0000 https://status.leantech.me/incident/706205#7595e731774138440eb93398ece9e0c0151646dee05db209ea511bcb555c8172 Incident Data/Payments API - KSA went down. https://status.leantech.me/incident/706205 Thu, 14 Aug 2025 19:48:23 -0000 https://status.leantech.me/incident/706205#6ffe7a9edaff58b3b3e988423ccedb947d7e1567675609dee432bc3f4dc1158d Incident Data/Payments API - KSA recovered. https://status.leantech.me/incident/706205 Thu, 14 Aug 2025 19:31:00 -0000 https://status.leantech.me/incident/706205#e4b4797a0de45e1be4b7bf34bb1f711f3c86f8fac00c438612941356badf159d Incident Data/Payments API - KSA went down. https://status.leantech.me/incident/701023 Wed, 06 Aug 2025 00:30:04 -0000 https://status.leantech.me/incident/701023#f9101cb86cb188565543c36bd5912dc33ef56bdfe1fe7013de1a65d21a398401 Incident Link API - UAE recovered. https://status.leantech.me/incident/701023 Wed, 06 Aug 2025 00:08:51 -0000 https://status.leantech.me/incident/701023#ad93fd13abe752f7bd7e4dd0bcd97bc91d8e91bb6f4c1295cde2680a7a4c9b65 Incident Link API - UAE went down. https://status.leantech.me/maintenance/607111 Sun, 22 Jun 2025 07:49:51 -0000 https://status.leantech.me/incident/607111#352db6aef1e5b76a479cb3868964526e015cbd6053a8888498151cbc0e625350 Maintenance We would like to inform you that we are planning a maintenance activity as per the details below: Environment: UAE Production Environment  Start Time: July 7, 2025, at 22:00 UTC Time End Time: July 8, 2025, at 00:00 UTC Time Duration: 2 hours. Impact: A few minutes of service degradation in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/605721 Thu, 19 Jun 2025 10:56:20 -0000 https://status.leantech.me/incident/605721#9d65a20dc82667c2f003c820bd9d4636a2f4cfd4e9e92c79babf37cf934973fc Maintenance We would like to inform you that we are planning a maintenance activity as per the details below: Details: KSA Production Environment Start Time: July 2, 2025, at 21:30 UTC Time End Time: July 2, 2025, at 23:30 UTC Time Impact: Short periods of service degradation in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/incident/603882 Mon, 16 Jun 2025 12:35:23 -0000 https://status.leantech.me/incident/603882#27c74741a8563930522772ea5fd36c16a63a9e0c64fbf5c7dcc0ca4dc01c16e2 Incident Link API - UAE recovered. https://status.leantech.me/incident/603882 Mon, 16 Jun 2025 12:33:08 -0000 https://status.leantech.me/incident/603882#86f69ed4fd8648f0a5da8eb8a3108edf5fbb10c0fc478d56bbf67ccbcd93b324 Incident Link API - UAE went down. https://status.leantech.me/incident/603882 Mon, 16 Jun 2025 12:27:10 -0000 https://status.leantech.me/incident/603882#6ed14f61bf0cb882e3ae2173d12de291f2619090890171102606170f9841caf3 Incident Link API - UAE recovered. https://status.leantech.me/incident/603882 Mon, 16 Jun 2025 12:23:34 -0000 https://status.leantech.me/incident/603882#29f0fab78c4951f4b07cd39e32a13297cd1a14281b3ada128c498408062fd247 Incident Link API - UAE went down. https://status.leantech.me/maintenance/601464 Thu, 12 Jun 2025 11:29:40 -0000 https://status.leantech.me/incident/601464#2108a6bac8ef2ed6c6cddb3651e97dbb1a343d253ba93eff6ed3da24a54d5b62 Maintenance We would like to inform you that we are planning maintenance activity as per the details below: Details: UAE & KSA Sandbox Environment Start Time: June 16, 2025, at 15:00 PM UTC Time End Time: June 16, 2025, at 17:00 PM UTC Time Impact: Short periods of service degradation in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/534759 Wed, 26 Mar 2025 07:53:38 -0000 https://status.leantech.me/incident/534759#dea61fcbab4248077e43efbf2b7f47066d3faf02bf0b351478b14593a6282eec Maintenance We will be carrying out system maintenance on Wednesday, 9th April 2025, from 1:30 AM to 3:30 AM GST. During this time, there will be a short period of service degradation, which may cause some requests to fail. Any updates or changes to this schedule will be communicated directly and via this page. Start Time: 9th April 2025, 1:30 AM GST End Time: 9th April 2025, 3:30 AM GST We apologise for any inconvenience this may cause and appreciate your understanding. https://status.leantech.me/maintenance/529809 Mon, 17 Mar 2025 21:57:00 -0000 https://status.leantech.me/incident/529809#ad886039517ddb78c2fe7fc2d9078c8f78fa5ecc9a8c032c95c43d502178d1c1 Maintenance Schedule maintenance https://status.leantech.me/maintenance/521888 Mon, 03 Mar 2025 12:34:52 -0000 https://status.leantech.me/incident/521888#76d6c82d53569d58202292309973a281538e718f8ad8c58206f0bee2e0fad043 Maintenance We would like to inform you that we are planning maintenance activity as per the details below Environment: KSA Production Environment Start Time: March 18, 2025, at 12:30 AM KSA Time End Time: March 18, 2025, at 01:30 AM KSA Time Duration: 1 hour. Impact: No Impact https://status.leantech.me/maintenance/520007 Thu, 27 Feb 2025 15:32:44 -0000 https://status.leantech.me/incident/520007#1169cd34fcd9549d11f0a1dc44b213fe6f433a753b7412b25a016ba2eaa9662d Maintenance We would like to inform you that we are planning maintenance activity as per the details below Environment: Sandbox Environment Start Time: March 03, 2025, at 21:00 KSA Time End Time: March 03, 2025, at 22:30 KSA Time Duration: 1.5 hours. Impact: Service degradation and failure in this timeframe https://status.leantech.me/maintenance/512241 Thu, 13 Feb 2025 09:25:50 -0000 https://status.leantech.me/incident/512241#6e30558a829606840413c35b6ed21c57f66651b7d3ad01dbaa34d58b1dd52a89 Maintenance We would like to inform you that we are planning maintenance activity as per the details below Environment: Production Environment Start Time: February 21, 2025, at 12:30 AM KSA Time End Time: February 21, 2025, at 02:30 AM KSA Time Duration: 2 hours. Impact: Service degradation and failure in this timeframe. https://status.leantech.me/maintenance/506573 Mon, 03 Feb 2025 16:46:27 -0000 https://status.leantech.me/incident/506573#da24051d22b939c16aae79cd1009aa863a6e4e572f177dc1da4583a3cdd3346d Maintenance We would like to inform you that we are planning maintenance activity as per the details below: Details: Production Environment Start Time: February 19, 2025, at 01:30 AM GST Time End Time: February 19, 2025, at 02:30 AM GST Time Impact: Service degradation and failure in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/506029 Sun, 02 Feb 2025 15:33:47 -0000 https://status.leantech.me/incident/506029#884cb0e30ecab9e89f54aaf780ea5ddf10b485389806953d60d0bd3c8451649f Maintenance On Tuesday, the 4th of February at 07:00 pm AST we will be performing system maintenance that will result in a short periods of degraded service. This may cause requests to fail in this timeframe. Any changes to this expectation will be communicated directly and via this page. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/438332 Wed, 02 Oct 2024 18:00:33 -0000 https://status.leantech.me/incident/438332#edcf20480b895b7a36c131cd1dd9e5ee32218ffd0fb09e933a4b791474f85bd9 Maintenance On Wedenesday, the 2nd of October at 06:00 pm UTC we will be performing system maintenance that may result in a degraded service. This may cause requests to fail in this timeframe. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/405519 Mon, 29 Jul 2024 12:08:48 -0000 https://status.leantech.me/incident/405519#988bed34bd45e3128d201b536b06dfd0d422d9609784f2ed64df6e3ba5306602 Maintenance On Monday, the 29th of July at 09:00 pm AST we will be performing system maintenance that may result in a degraded service. This may cause requests to fail in this timeframe. Any changes to this expectation will be communicated directly and via this page. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/399441 Wed, 17 Jul 2024 10:01:00 -0000 https://status.leantech.me/incident/399441#3a40b0fa8ab7ab48c3ea80f2280b398da8a39193581b19256da3c4c66c3208d2 Maintenance On Wednesday, the 24th of July from 22:00 until Thursday 25th July 01:00 GST we will be performing system maintenance that may result in a degraded service. This may cause payments and data requests to fail in this timeframe. Any changes to this expectation will be communicated directly and via this page. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/392411 Tue, 02 Jul 2024 09:17:11 -0000 https://status.leantech.me/incident/392411#87d4904a538299fccefd6b193fa50313ec1023601b49733250c58417ed34d4f1 Maintenance On Tuesday, the 9th of July at 11:00pm AST we will be performing system maintenance on our KSA sandbox & production environments that may result in a degraded service. This may cause requests to fail in this timeframe. Any changes to this expectation will be communicated directly and via this page. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/383330 Wed, 12 Jun 2024 15:11:48 -0000 https://status.leantech.me/incident/383330#a1da8b843260713b8ea22b17d38867a7416aebabb8d1fc4c893f973b378091ec Maintenance On Wednesday, the 19th of June at 20:00pm UTC we will be performing system maintenance in the KSA region that may result in a degraded service. This may cause requests to fail in this timeframe.Any changes to this expectation will be communicated directly and via this page. Apologies for any inconvenience caused. https://status.leantech.me/maintenance/383325 Wed, 12 Jun 2024 15:09:16 -0000 https://status.leantech.me/incident/383325#6babc4f33f40013fd34f10e19989ba37b812a394d9451bce32d4c40b8e81de50 Maintenance On Monday, the 17th of June at 20:00pm UTC we will be performing system maintenance that may result in a degraded service. This may cause payments and data requests to fail in this timeframe. Any changes to this expectation will be communicated directly and via this page. Apologies for any inconvenience caused. https://status.leantech.me/incident/353195 Tue, 09 Apr 2024 22:45:00 -0000 https://status.leantech.me/incident/353195#2addfc1f883db9f59512bae26c599a925677f0670904d78a44361ba56f6a27fc Incident Services operational again https://status.leantech.me/incident/353195 Tue, 09 Apr 2024 16:55:00 -0000 https://status.leantech.me/incident/353195#5d50b1ba4a9f196b6fb042a31a4ffcbdc79e79c426230f83fd9d2ea6ae815f30 Incident We have been informed by our service provider, Oracle Cloud Infrastructure, that they are currently experiencing a disruption of services. Lean's APIs in the sandbox and production environments as well as the Developer Portal in Saudi Arabia are affected. https://status.leantech.me/maintenance/326109 Tue, 13 Feb 2024 09:00:52 -0000 https://status.leantech.me/incident/326109#1dbcaf935e795bfdae2838eaf3929a44fe57a6476c20a11fdd305a04d96f2d0e Maintenance Between 21:00 and 23:00 AST on Thursday, February 22nd, we will be carrying out scheduled system maintenance to our KSA Production & Sandbox Environments. Service Downtime is expected during this maintenance window. Start Time: 22.02.2024, 21:00 AST End Time: 22.02.2024 23:00 AST https://status.leantech.me/maintenance/308305 Thu, 04 Jan 2024 08:47:38 -0000 https://status.leantech.me/incident/308305#d82f886078cc7812f948e9efe59b077a31a7de7b60640f548cf753e402f3edef Maintenance Between 20:00 and 21:00 UTC on Tuesday, July 11th, we will be carrying out scheduled system maintenance to our UAE Production Environment. No downtime or service degradation is expected, however, our DNS might be unreachable at times during the maintenance window. We will update this page if that expectation changes. https://help.leantech.me/hc/en-gb/articles/12282366817298 https://status.leantech.me/maintenance/290830 Wed, 22 Nov 2023 17:58:53 -0000 https://status.leantech.me/incident/290830#1e9eb4f0c18735d74852f01a5f40aac16a49b4c7ab4ac5e251bd97a8b5894e6b Maintenance Between 22:00 and 00:00 GST on Wednesday, November 22nd, we will be carrying out scheduled system maintenance to our UAE Production Environment. Downtime is expected during the maintenance window. We will update this page if that expectation changes. Thank you for your patience while we complete this work https://status.leantech.me/maintenance/287135 Tue, 14 Nov 2023 18:03:07 -0000 https://status.leantech.me/incident/287135#8ecc12498741f408f1b2ca6885dad855f10c5ad9cfe9ba0e968ca0de3e7430cb Maintenance Between 22:00 and 00:00 GST on Tuesday, November 14th, we will be carrying out scheduled system maintenance to our UAE Production Environment. Downtime is expected during the maintenance window. We will update this page if that expectation changes. Thank you for your patience while we complete this work https://status.leantech.me/incident/271693 Thu, 12 Oct 2023 09:23:00 -0000 https://status.leantech.me/incident/271693#15fd2f11d2d90298b9863ba16195fbd4496814859956806fbab9a5a1c61e89b6 Incident Issue resolved. https://status.leantech.me/incident/271693 Thu, 12 Oct 2023 08:50:00 -0000 https://status.leantech.me/incident/271693#78f7e0fc319df71b8d0fda3825186ed6747feb13cd358485e639bc8f38773200 Incident We have identified the cause and service should be up in next 10-15 mins https://status.leantech.me/incident/271693 Thu, 12 Oct 2023 08:26:00 -0000 https://status.leantech.me/incident/271693#1ff868a8ae75ecbf689c93f7a665ea26bb50880d84177dcb0a7120ad3641b605 Incident We are fixing issues reported on the dev portal https://status.leantech.me/maintenance/255855 Wed, 06 Sep 2023 17:05:43 -0000 https://status.leantech.me/incident/255855#5ffcfb445f92b906606d212bf4b3065168f0ac1bcded33836fb47fb7f48bd64c Maintenance On Wednesday, 6th of September at 21:00 AST, we will perform scheduled system maintenance in our KSA Production Environment. We expect this to take no longer than one hour to complete. Start Time: 06 September 2023, 22:00 AST End Time: TBD Impact Rating: No service degradation is expected, however, DNS might be unreachable at times during the migration. https://status.leantech.me/maintenance/250180 Thu, 24 Aug 2023 13:59:10 -0000 https://status.leantech.me/incident/250180#9d3bf037a0e37b45fdb5e69639f17705b41a660381397627efb20eaf692d56cf Maintenance On Thursday, 24th of August at 18:00 AST, we will be performing a scheduled system upgrade to our KSA Sandbox Environment. We expect this to take up to two hours and, while this work is carried out, you may find that the Sandbox Environment has degraded service, with some requests taking longer than expected or failing. Start Time: 24 August 2023, 18:00 AST End Time: TBD Impact Rating: Degraded Service - for up to 2 hours. We are very sorry for any inconvenience caused during this time. https://status.leantech.me/maintenance/246534 Wed, 16 Aug 2023 10:22:47 -0000 https://status.leantech.me/incident/246534#51e79d9d5016b724b7764bc7c20bedeb48782c3c9c19a61754844cbc382ecf65 Maintenance On Wednesday, 16th of August at 21:00 AST, we will perform a scheduled system migration in our KSA Production Environment. While this work is carried out the service will be unavailable for up to three hours, though we expect this to be shorter. Start Time: 16 August 2023, 22:00 AST End Time: 17 August 2023, 01:00 AST Impact Rating: Service Unavailable - for up to 3 hours. We are very sorry for any inconvenience caused during this time. https://status.leantech.me/maintenance/243623 Wed, 09 Aug 2023 18:00:32 -0000 https://status.leantech.me/incident/243623#2bf184fd18b4431b6e71025f72ca30544867dba6ef795ad77dd3e7c78d876b11 Maintenance On Wednesday, 9th of August at 21:00 AST, we will be performing system maintenance to our KSA Sandbox Environment. While this work is carried out, the sandbox service will be degraded and may be unavailable at times. Start Time: 09 August 2023, 21:00 AST End Time: TBD Impact Rating: Degraded Service - for up to 2 hours. We apologise for any inconvenience caused during this time. https://status.leantech.me/maintenance/231472 Tue, 11 Jul 2023 10:28:31 -0000 https://status.leantech.me/incident/231472#30ba2807ff0a09b7829d4762d4775835a4961fe39d7c902987f621ce9cb782e7 Maintenance Between 22:00 and 00:00 GST on Thursday, January 11th, we will be carrying out scheduled system maintenance to our UAE Production and UAE Sandbox Environment. Potential service degradation is expected during the maintenance window. We will update this page if that expectation changes. https://help.leantech.me/hc/en-gb/articles/16149987567762--SCHEDULED-UAE-Sandbox-Maintenance-on-January-11th Thank you for your patience while we complete this work. https://status.leantech.me/maintenance/222176 Mon, 19 Jun 2023 13:05:28 -0000 https://status.leantech.me/incident/222176#dce26e159ee5c2e0b3de283da6e0cecadc20e7298b268885b0e845c3e178890b Maintenance Title: Lean KSA Sandbox Maintenance on Jun 22th Body: Between 22 Jun 19:00 UTC till 22 Jun 21:00 UTC , we'll be performing a scheduled system upgrade that will improve the performance and stability of Lean's services in the KSA Sandbox environment. We expect there to be some downtime, and users attempting to use Lean at the time of the upgrade will experience disruption. The upgrade will likely be completed well within this time, however, please expect downtime to be underway for up to three hours. Start Time: 22.06.2023, 19:00pm UTC End Time: 22.06.2023, 21:00pm UTC https://status.leantech.me/maintenance/195402 Wed, 12 Apr 2023 08:24:55 -0000 https://status.leantech.me/incident/195402#fc345d5cfe157a7f057814df858a4021aabc5b61cd107b9bcbf95824a23b8518 Maintenance Title: Lean Maintenance on April 14th Body: Between 00:00am and 03:00am GST on Friday April 14th, we'll be performing a scheduled system upgrade that will improve the performance and stability of Lean's service. We expect there to be some downtime, and users attempting to use Lean at the time of the upgrade will experience disruption. The upgrade will likely be completed well within this time, however, please expect downtime to be underway for up to three hours. Start Time: 14.04.2023, 00:00am GST End Time: 14.04.2023, 03:00am GST https://status.leantech.me/maintenance/193669 Thu, 06 Apr 2023 20:59:58 -0000 https://status.leantech.me/incident/193669#5f791a83c7e2e70c0ddc781c9eadeea70a92acbb72c061c546d07b068e6b76c3 Maintenance Planned System Maintenance https://status.leantech.me/incident/115812 Tue, 06 Sep 2022 11:26:00 -0000 https://status.leantech.me/incident/115812#4b50b13e859caa394d9ebeefe0b110cb000cdd00c53b8d04a71709fd20f2f967 Incident We have identified the root cause and we have restored the services. https://status.leantech.me/incident/115812 Tue, 06 Sep 2022 10:44:00 -0000 https://status.leantech.me/incident/115812#52d8c21880039af7532dc8aca5f814f00c16c419cbe7dcad5ae2d5ed580fc9e2 Incident We’re actively investigating a production issue affecting data and payment calls across our platform. This will likely affect many of your users