Maintenance

Planned: Major systems maintenance 06/09

On Wednesday, 6th of September at 21:00 AST, we will perform scheduled system maintenance in our KSA Production Environment. We expect this to take no longer than one hour to complete.

Start Time: 06 September 2023, 22:00 AST
End Time: TBD

Impact Rating: No service degradation is expected, however, DNS might be unreachable at times during the migration.

Maintenance

SCHEDULED KSA Lean Sandbox Maintenance 24/08

On Thursday, 24th of August at 18:00 AST, we will be performing a scheduled system upgrade to our KSA Sandbox Environment. We expect this to take up to two hours and, while this work is carried out, you may find that the Sandbox Environment has degraded service, with some requests taking longer than expected or failing.

Start Time: 24 August 2023, 18:00 AST
End Time: TBD

Impact Rating: Degraded Service - for up to 2 hours.

We are very sorry for any inconvenience caused during this time.

Maintenance

Planned: Major systems maintenance: KSA Production

On Wednesday, 16th of August at 21:00 AST, we will perform a scheduled system migration in our KSA Production Environment. While this work is carried out the service will be unavailable for up to three hours, though we expect this to be shorter.

Start Time: 16 August 2023, 22:00 AST
End Time: 17 August 2023, 01:00 AST

Impact Rating: Service Unavailable - for up to 3 hours.

We are very sorry for any inconvenience caused during this time.

Maintenance

KSA Sandbox maintenance

On Wednesday, 9th of August at 21:00 AST, we will be performing system maintenance to our KSA Sandbox Environment. While this work is carried out, the sandbox service will be degraded and may be unavailable at times.

Start Time: 09 August 2023, 21:00 AST
End Time: TBD

Impact Rating: Degraded Service - for up to 2 hours.

We apologise for any inconvenience caused during this time.

Maintenance

Planned: Minor systems maintenance

Between 22:00 and 00:00 GST on Thursday, August 3rd, we will be carrying out scheduled system maintenance to our UAE Sandbox environment. Service degradation is expected during this time and some requests may fail.

Maintenance

Planned: Major systems maintenance

Between 20:00 and 21:00 UTC on Tuesday, July 11th, we will be carrying out scheduled system maintenance to our UAE Production Environment. No downtime or service degradation is expected, however, our DNS might be unreachable at times during the maintenance window.