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Resolved

Service Degradation Notice

Dear Valued Customers,

We are currently investigating an issue affecting secure (mTLS) connections to our API. This may result in degraded performance or temporary unavailability for some production clients.

Our engineering team is actively working to identify and resolve the problem. We will provide updates as more information becomes available.

Thank you for your patience and understanding.

— Lean Team

Maintenance

UAE Production Environment Maintenance on December 23rd

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: UAE Production Environment
Start Time: Dec 23, 2025, at 00:00 GST
End Time: Dec 23, 2025, at 01:00 GST
Duration: 60 minutes
Services Affected: All services
Impact: Services may be briefly unavailable or experience temporary degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

KSA Production Environment Maintenance 20 Dec 2025

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: KSA Production Environment
Start Time: Dec 20, 2025, at 00:00 AM
End Time: Dec 20, 2025, at 04:00 AM
Duration: 4 hours.
Services affected: All services.
Impact: Services might not be available or may have service degradation during this window.

Apologies for any inconvenience caused.

Lean Team