Resolved

Service Degradation Notice

Dear Valued Customers,

We are currently investigating an issue affecting secure (mTLS) connections to our API. This may result in degraded performance or temporary unavailability for some production clients.

Our engineering team is actively working to identify and resolve the problem. We will provide updates as more information becomes available.

Thank you for your patience and understanding.

— Lean Team

Maintenance

UAE Production Environment Maintenance on December 23rd

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: UAE Production Environment
Start Time: Dec 23, 2025, at 00:00 GST
End Time: Dec 23, 2025, at 01:00 GST
Duration: 60 minutes
Services Affected: All services
Impact: Services may be briefly unavailable or experience temporary degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

KSA Production Environment Maintenance 20 Dec 2025

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: KSA Production Environment
Start Time: Dec 20, 2025, at 00:00 AM
End Time: Dec 20, 2025, at 04:00 AM
Duration: 4 hours.
Services affected: All services.
Impact: Services might not be available or may have service degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

KSA Production Planned maintenance -Dec 10, 2025

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: KSA Production Environment
Start Time: Dec 10, 2025, at 00:00 AM
End Time: Dec 10, 2025, at 03:00 AM
Duration: 3 hours.
Services affected: All services.
Impact: Services might not be available or may have service degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

Scheduled UAE Production Environment Maintenance - 04.12.2025

We would like to inform you that we are planning maintenance activity as per the details below:

Details: UAE Production Environment
Start Time: December 4, 2025, at 01:00 AM GST Time
End Time: December 4, 2025, at 04:30 AM GST Time
Impact: A brief interruption or slight reduction in service performance may occur during the maintenance window, resulting in low to medium service degradation.

Apologies for any inconvenience caused.

Maintenance

Scheduled UAE Production Environment Maintenance - 18.11.2025

We would like to inform you that we are planning maintenance activity as per the details below:

Details: UAE Production Environment
Start Time: November 18, 2025, at 00:00 AM GST Time
End Time: November 18, 2025, at 01:00 AM GST Time
Impact: No downtime is expected; however, a brief period of possible service unavailability or minor degradation may occur during the maintenance window.

Apologies for any inconvenience caused.

Maintenance

Schedule maintenance KSA Production Environment

Dear Valued customer

We would like to inform you that we are planning a maintenance activity as per the details below:

Environment: KSA Production Environment
Start Time: Nov 11, 2025, at 21:30 UTC
End Time: Nov 12, 2025, at 1:30 UTC

Duration: 4 hours.
Services affected: All services.
Impact: Services might not be available or may have service degradation during this window.
Please note that the IP addresses for api.sa.leantech.me, api2.sa.leantech.me, and outgoing webhooks will change as part of this maintenance.

Apologies for any inconvenience caused.