Maintenance

KSA Production Environment Maintenance 21 February

Hello Valued Customers,

We would like to inform you of a planned maintenance window as per the details below:

Environment: KSA Production Environment
Date: Saturday, Feb 21, 2026
Start Time: 12:00 AM (KSA Time)
End Time: 06:00 AM (KSA Time)
Duration: 6 hours
Services & Impact: All services may be unavailable or experience degradation during this window.

We apologize for any inconvenience this may cause and appreciate your understanding.

Lean Team

Maintenance

KSA Production Environment Maintenance 5 February

Hello Valued Customers,

We would like to inform you of a planned maintenance window as per the details below:

Environment: KSA Production Environment
Start Time: Feb 5, 2026, at 12:00 AM
End Time: Feb 5, 2026, at 06:00 AM
Duration: 6 hours
Services & Impact: All services may be unavailable or experience degradation during this window.

We apologize for any inconvenience this may cause.

Lean Team

Resolved

reconciliation and payouts

Dear Valued Customers,

We are currently investigating an issue affecting reconciliation and payouts. This may result in degraded performance or temporary unavailability for some production clients.

Our engineering team is actively working to identify and resolve the problem. We will provide updates as more information becomes available.

Thank you for your patience and understanding.

— Lean Team

Resolved

Service Degradation Notice

Dear Valued Customers,

We are currently investigating an issue affecting secure (mTLS) connections to our API. This may result in degraded performance or temporary unavailability for some production clients.

Our engineering team is actively working to identify and resolve the problem. We will provide updates as more information becomes available.

Thank you for your patience and understanding.

— Lean Team

Maintenance

UAE Production Environment Maintenance on December 23rd

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: UAE Production Environment
Start Time: Dec 23, 2025, at 00:00 GST
End Time: Dec 23, 2025, at 01:00 GST
Duration: 60 minutes
Services Affected: All services
Impact: Services may be briefly unavailable or experience temporary degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

KSA Production Environment Maintenance 20 Dec 2025

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: KSA Production Environment
Start Time: Dec 20, 2025, at 00:00 AM
End Time: Dec 20, 2025, at 04:00 AM
Duration: 4 hours.
Services affected: All services.
Impact: Services might not be available or may have service degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

KSA Production Planned maintenance -Dec 10, 2025

Hi Valued Customers,

We want to inform you that we are planning a maintenance activity as per the details below:

Environment: KSA Production Environment
Start Time: Dec 10, 2025, at 00:00 AM
End Time: Dec 10, 2025, at 03:00 AM
Duration: 3 hours.
Services affected: All services.
Impact: Services might not be available or may have service degradation during this window.

Apologies for any inconvenience caused.

Lean Team

Maintenance

Scheduled UAE Production Environment Maintenance - 04.12.2025

We would like to inform you that we are planning maintenance activity as per the details below:

Details: UAE Production Environment
Start Time: December 4, 2025, at 01:00 AM GST Time
End Time: December 4, 2025, at 04:30 AM GST Time
Impact: A brief interruption or slight reduction in service performance may occur during the maintenance window, resulting in low to medium service degradation.

Apologies for any inconvenience caused.